Services

Our Services

01

Office Furniture

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02

Original Plans

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03

Restoration Center

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04

Reimagine & Refresh

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Debt Collection

Collecting debts requires specialist skills. Brooke Credit Consultants has the experience, knowhow and ability to collect your debt in a prompt and efficient manner. Having old debts can cause a headache for managing your cashflows. We have one of the highest success rates in Zimbabwe for Debt recovery. We deal with Commercial and Consumer debtors on a daily basis so we are fully aware of the delaying tactics they use; to that effect, our experienced and qualified collectors have developed specific policies to counter them. Our collection process is fast and effective, in many cases as short as 15 days.

Brooke Credit Consultants collection and recoveries also cover the following areas:

  • Complete ledger management and clean up

  • Pre and post write-off collections

  • Prime collections

  • Tracing of debtors

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We can offer training and workshop programmes that can assist your business with its collection processes and techniques. These programmes cover an extensive range of topics relevant to the issues faced by the credit staff and can be tailored to meet your specific business requirements.

Our training includes:

  • In house training

  • Public workshops

  • Seminars

  • Tutorials leading to a Higher Diploma in Credit management offered by the Institute of Credit Management in Zimbabwe

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Training of Credit and Sales Personnel

Our most popular training programmes include:

  • Effective debt recovery “The Zero % Arrears prescription”

  • Taking the risk out of credit sales

  • Effective corporate credit policy formulation

  • Building bridges between sales and credit control. Who killed the sale ???

  • Debt collection negotiating techniques

  • Effective rent and revenue collection

  • Debt recovery through the courts

  • Psychology of debt collection

  • Financial and non-financial performance indicators

  • Credit risk evaluation and Management

  • The law and legislation of business credit

  • Effective debt collection tools

  • Judicial management

Credit Consultancy and Advisory

Our service starts with a scrutiny whereby our Advisors visit your workplace and carry out a scrutiny of your current reactive and preventive systems. We will then give you advice on how you can improve your preventive systems to reduce the number of bad debts. This may include changing your internal policies, introducing new systems and using Terms of Trade documentation. We will help protect your business from both consumer and commercial bad debtors.Research has shown that businesses that have effective policies in place and use correct documentation experience fewer disputes and reduced levels of bad debts.

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We have the time, expertise and resources needed to scan or carry out a scrutiny of your credit function to determine and report on:

  • Your credit and collection staff competencies

  • Credit policy adequacies

  • Collection tools effectiveness

  • Your collection techniques effectiveness

  • Credit vetting effectiveness

Brooke Credit consultants has developed a specific division within its operation dedicated to advisory services specializing in all areas from:

  • Outsourcing credit control

  • Drafting of a suitable credit policy

  • Credit Department Structuring

  • Credit and collection department documentation

  • Credit risk evaluation for potential debtors / vetting

Interior Decoration

Interior Decoration

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Furniture Production

Furniture Production

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Project Analysis

Project Analysis

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Project Design

Project Design

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Address

No. 25 George Silundika Avenue
Regal Star House
Harare

Telephone

08644 143 665, 08644 143 661
08644 143 089, 08644 144 119
08644 143 611, 08644 107 399
08644 084 446